Maulana I.
Email verifiedSales & Lead Generation
sales and customer support professional, Lead generation, customer retention
Appointment setting · Cold email outreach · CRM management (HubSpot/Pipedrive) · Excel/Google Sheets (advanced) · Executive assistance · Inventory management · Lead qualification · LinkedIn outreach · Photo editing/retouch · Proposal drafting · Upselling & retention · Video editing
English
Basic
Can read and write simple messages.
Self reported
In their own words
am proud of my experience working in customer service and sales. I learned how to communicate with different people, solve problems, and stay responsible even when work was difficult. This experience helped me become more confident and disciplined.
My ideal working day starts with a clear plan and a positive attitude. I like to work with a team, communicate well, and finish my tasks on time. I also enjoy learning new things and improving my skills during the day.
Skills
Work experience
Amil zakat (Freelance)
Baznas Provinsi Riau · 2025–2025
mengelola dan mendistribusikan zakat sesuai syariat Islam, dan bertanggung jawab menjaga harta zakat dengan amanah.
sekretariat (freelance)
Rumah Sakit Andini Pekanbaru, Riau · 2023–2023
Mengelola data rumah sakit, membantu jadwal pertemuan, menyiapkan laporan.
magang di Kementrian Agama provinsi Riau
Kementrian Agama provinsi Riau · 2022–2022
mengelola dokumen, membuat laporan dan jadwal, administrasi
administrasi operasional
Dutormasi, software house · 2020–2020
membantu penyusunan proposal dan kontrak proyek
Barista
Marble Coffe · 2019–2020
membuat beragam minuman, prioritas kopi
Education
About
I have experience in sales, customer service, and direct customer communication. I am comfortable approaching potential customers, explaining products, handling objections, and following up with existing customers. I am eager to learn lead generation, customer retention, and remote work processes while delivering reliable results