Siska R.
Email verifiedVirtual Assistant & Admin
Virtual Assistant | Reliable Administrative & Operations Support
Calendar management · Data entry · Email management · Executive assistance · Google Workspace · Microsoft Office · Notion · Online research · Travel booking
English
Fluent
Comfortable in meetings, on calls, and in long writing.
Self reported
In their own words
One work achievement I’m proud of was successfully managing 166 shipments at the same time. I had to keep track of the documents, follow up with different parties, and make sure everything was completed on time. It taught me how to stay organized and careful even when handling a high volume of work.
My ideal working day starts with checking my tasks and setting priorities. I like to work in an organized way, finish important tasks first, and keep track of anything that still needs to be followed up. I also enjoy a working environment where communication is clear and I can focus on getting things done
Skills
Work experience
Customer Service & Support Representative
American President Lines (APL) Logistics · 2026–Present
• Manage booking allocation for The Home Depot shipments based on customer requirements, shipment needs, and available vessel capacity. • Monitor vessel schedules, sailing availability, and allocation to identify suitable shipping options aligned with customer shipment requirements. • Evaluate alter
Customer Experience Consultant
A.P. Moller – Maersk · 2025–2026
• Managed import shipment documentation and operational coordination for P&G Home Products within a 3PL logistics environment.
Customs Operations Associate (Import)
A.P. Moller – Maersk · 2025–2025
• Managed end-to-end import customs operations for multinational accounts including Levi Strauss & Co., Robert Bosch & Bosch Rexroth, Eaton, and other regional customers within a fast-paced 3PL environment.
Individual Consultant – SOP, Fraud & Risk Management
Indonesia Ministry of Public Works and Housing · 2023–2025
• Identified, assessed, and monitored operational and project risks across central units and regional technical offices. • Facilitated nationwide SOP evaluations to ensure alignment with governance, internal control, and regulatory frameworks.
Education
About
I have experience supporting daily operations through document management, data entry, reporting, email communication, and follow-ups. I’m organized, detail-oriented, and comfortable handling multiple tasks while keeping information accurate and up to date.